{"id":1240,"date":"2026-03-07T18:55:17","date_gmt":"2026-03-07T16:55:17","guid":{"rendered":"https:\/\/therafiles.ai\/support\/"},"modified":"2026-05-22T10:31:20","modified_gmt":"2026-05-22T07:31:20","slug":"support","status":"publish","type":"page","link":"https:\/\/therafiles.ai\/sv\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1240\" class=\"elementor elementor-1240 elementor-95\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a937a1 e-flex e-con-boxed e-con e-parent\" data-id=\"1a937a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6558bc elementor-widget elementor-widget-heading\" data-id=\"a6558bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Beh\u00f6ver ni mer hj\u00e4lp? Kontakta oss <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac6e656 elementor-widget elementor-widget-cure_contact_form\" data-id=\"ac6e656\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cure_contact_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"cure-contact-form\" method=\"post\" data-post-id=\"1240\" data-widget-id=\"ac6e656\" data-nonce=\"e1dde2ed04\">\n\t\t\t\t\t<div class=\"cure-contact-field\">\n\t\t\t<label class=\"cure-contact-label\" for=\"cure-contact-name-ac6e656\">Namn<\/label>\n\t\t\t<input id=\"cure-contact-name-ac6e656\" class=\"cure-contact-input\" type=\"text\" name=\"name\" placeholder=\"Ditt namn\" required=\"required\">\n\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"cure-contact-field\">\n\t\t\t<label class=\"cure-contact-label\" for=\"cure-contact-email-ac6e656\">E-post<\/label>\n\t\t\t<input id=\"cure-contact-email-ac6e656\" class=\"cure-contact-input\" type=\"email\" name=\"email\" placeholder=\"du@exempel.se\" required=\"required\">\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"cure-contact-field\">\n\t\t\t\t<label class=\"cure-contact-label\" for=\"cure-contact-message-ac6e656\">\n\t\t\t\t\tMeddelande\t\t\t\t<\/label>\n\t\t\t\t<textarea id=\"cure-contact-message-ac6e656\" class=\"cure-contact-input\" name=\"message\" rows=\"5\" placeholder=\"Hur kan vi hj\u00e4lpa till?\" required=\"required\"><\/textarea>\n\t\t\t<\/div>\n\t\t\t<button type=\"submit\" class=\"cure-contact-submit\">\n\t\t\t\t<span class=\"cure-contact-submit-text\">\u00d6ppna support\u00e4rende<\/span>\n\t\t\t\t<span class=\"cure-contact-spinner\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/button>\n\t\t\t<div class=\"cure-contact-response\" role=\"status\" aria-live=\"polite\"><\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab4808a e-flex e-con-boxed e-con e-parent\" data-id=\"ab4808a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-651cb62 elementor-widget elementor-widget-heading\" data-id=\"651cb62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vanliga fr\u00e5gor<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da07067 elementor-widget elementor-widget-text-editor\" data-id=\"da07067\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\">Allm\u00e4nt<\/h2><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Vad \u00e4r TheraFiles?<\/span><\/strong><\/p><p>TheraFiles \u00e4r ett kliniskt verktyg f\u00f6r att hantera <span class=\"font-semibold\" data-streamdown=\"strong\">patienter<\/span>, <span class=\"font-semibold\" data-streamdown=\"strong\">sessionsanteckningar<\/span>, <span class=\"font-semibold\" data-streamdown=\"strong\">strukturerad historik<\/span>, <span class=\"font-semibold\" data-streamdown=\"strong\">l\u00e4kemedel<\/span>, <span class=\"font-semibold\" data-streamdown=\"strong\">dokument<\/span>, <span class=\"font-semibold\" data-streamdown=\"strong\">bokningar<\/span> och <span class=\"font-semibold\" data-streamdown=\"strong\">AI-assisterade utkast<\/span> (kallas <span class=\"font-semibold\" data-streamdown=\"strong\">Thera AI<\/span> i gr\u00e4nssnittet). Det \u00e4r byggt som en inbyggd Apple-app (macOS och iOS). <\/p><p><span class=\"font-semibold\" data-streamdown=\"strong\">Vilka enheter st\u00f6ds?<\/span><\/p><ul class=\"list-inside list-disc whitespace-normal [li_&amp;]:pl-6\" data-streamdown=\"unordered-list\"><li class=\"py-1 [&amp;&gt;p]:inline\" data-streamdown=\"list-item\"><span class=\"font-semibold\" data-streamdown=\"strong\">macOS<\/span>: Fullst\u00e4ndig funktionsupps\u00e4ttning inklusive mappimport, CloudKit och dokumentsynkronisering.<\/li><li class=\"py-1 [&amp;&gt;p]:inline\" data-streamdown=\"list-item\"><span class=\"font-semibold\" data-streamdown=\"strong\">iOS<\/span>: Patientcentrerat arbetsfl\u00f6de med CloudKit-synkronisering, valfria prenumerationer via Apples <span class=\"font-semibold\" data-streamdown=\"strong\">In\u2011App Purchase<\/span> och <span class=\"font-semibold\" data-streamdown=\"strong\">widgets p\u00e5 hemsk\u00e4rmen<\/span> f\u00f6r bokningar och att g\u00f6ra-listor.<\/li><\/ul><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\"><br>\u00c4r mina data medicinsk r\u00e5dgivning?<\/span><\/strong><\/p><p>TheraFiles \u00e4r ett <span class=\"font-semibold\" data-streamdown=\"strong\">dokumentations- och organisationsverktyg<\/span>. AI-genererad text \u00e4r <span class=\"font-semibold\" data-streamdown=\"strong\">assisterande<\/span> och m\u00e5ste granskas av en kvalificerad kliniker. Den ers\u00e4tter inte professionellt omd\u00f6me.  <br><br><\/p><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\"><br>Patienter &#038; klinisk journal<\/h2><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Hur arbetar jag med en patient?<\/span><\/strong><\/p><p>V\u00e4lj en patient i sidof\u00e4ltet. Detaljsk\u00e4rmen anv\u00e4nder flikar (etiketterna kan variera n\u00e5got beroende p\u00e5 spr\u00e5k): <\/p><ul class=\"list-inside list-disc whitespace-normal [li_&amp;]:pl-6\" data-streamdown=\"unordered-list\"><li class=\"py-1 [&amp;&gt;p]:inline\" data-streamdown=\"list-item\"><span class=\"font-semibold\" data-streamdown=\"strong\">Journal<\/span> \u2014 Framstegsanteckningar plus kliniska narrativblock (t.ex. klinisk sammanfattning, psykoterapiplan, anteckningar f\u00f6r \u00f6verl\u00e4mning).<\/li><li class=\"py-1 [&amp;&gt;p]:inline\" data-streamdown=\"list-item\"><span class=\"font-semibold\" data-streamdown=\"strong\">Bokningar<\/span> \u2014 Schemal\u00e4ggning och kalenderrelaterade \u00e5tg\u00e4rder.<\/li><li class=\"py-1 [&amp;&gt;p]:inline\" data-streamdown=\"list-item\"><span class=\"font-semibold\" data-streamdown=\"strong\">Dokument<\/span> \u2014 Filer kopplade till patienten (med synkroniseringsalternativ d\u00e4r det \u00e4r konfigurerat).<\/li><li class=\"py-1 [&amp;&gt;p]:inline\" data-streamdown=\"list-item\"><span class=\"font-semibold\" data-streamdown=\"strong\">L\u00e4kemedel<\/span> \u2014 L\u00e4kemedelslista och sp\u00e5rning av \u00e4ndringar.<\/li><li class=\"py-1 [&amp;&gt;p]:inline\" data-streamdown=\"list-item\"><span class=\"font-semibold\" data-streamdown=\"strong\">Historik<\/span> \u2014 Ett omfattande <span class=\"font-semibold\" data-streamdown=\"strong\">strukturerat inskrivnings-\/historikformul\u00e4r<\/span> med m\u00e5nga avsnitt (demografi, symptom, risk, MSE, etc.); f\u00e4lt <span class=\"font-semibold\" data-streamdown=\"strong\">autosparas<\/span> medan ni skriver.<\/li><li class=\"py-1 [&amp;&gt;p]:inline\" data-streamdown=\"list-item\"><span class=\"font-semibold\" data-streamdown=\"strong\">Thera AI<\/span> \u2014 AI-verktyg kopplade till den patientens journal.<\/li><\/ul><p><span class=\"font-semibold\" data-streamdown=\"strong\"><br><strong>Vad \u00e4r framstegsanteckningar?<\/strong><\/span><\/p><p>Anteckningar st\u00f6der typer som <span class=\"font-semibold\" data-streamdown=\"strong\">allm\u00e4nna<\/span> och <span class=\"font-semibold\" data-streamdown=\"strong\">session<\/span>. Sessionsanteckningar kan inkludera objekt i <span class=\"font-semibold\" data-streamdown=\"strong\">CORE\u2011OM \/ CORE\u201110-stil<\/span> med po\u00e4nghj\u00e4lp i appen. <\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Kan jag diktera eller transkribera anteckningar?<\/span><\/strong><\/p><p>Patientjournalen i macOS st\u00f6der <span class=\"font-semibold\" data-streamdown=\"strong\">arbetsfl\u00f6den f\u00f6r diktering\/inspelning<\/span> som \u00e4r kopplade till AI-transkribering.<\/p><p><span class=\"font-semibold\" data-streamdown=\"strong\"><strong>Kan jag importera text till en anteckning (t.ex. fr\u00e5n en skanning)?<\/strong><br\/><\/span><br\/>Ja \u2014 det finns v\u00e4gar f\u00f6r <span class=\"font-semibold\" data-streamdown=\"strong\">OCR \/ filimport<\/span> f\u00f6r att f\u00f6ra in extern text i anteckningsfl\u00f6den.<br><br><\/p><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><p> <\/p><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\">Dokument &#038; skanning<\/h2><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Vad anv\u00e4nds dokument till?<\/span><\/strong><\/p><p>Ni bifogar PDF-filer\/bilder (och liknande typer) per patient, kategoriserar dem (remisser, intyg, fakturor, etc.), f\u00f6rhandsgranskar dem och kan valfritt <span class=\"font-semibold\" data-streamdown=\"strong\">synkronisera kopior<\/span> till fj\u00e4rrlagring.<\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Vad g\u00f6r dokumentskannern?<br\/><\/span><\/strong><br\/>P\u00e5 macOS hj\u00e4lper <span class=\"font-semibold\" data-streamdown=\"strong\">DocumentScanner<\/span> till att f\u00e5nga skanningar och kan <span class=\"font-semibold\" data-streamdown=\"strong\">k\u00e4nna igen nationella identitetsbeteckningar \/ f\u00f6rs\u00e4kringsnummer<\/span> f\u00f6r flera regioner (t.ex. grekiska AMKA, nordiska personnummer, EU-identifierare d\u00e4r de implementerats), vilket kan underl\u00e4tta patientmatchning och demografi.<br><br><\/p><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\"><br>Lagring, s\u00e4kerhetskopiering &#038; synkronisering (dokument)<\/h2><p>TheraFiles kan synkronisera patientens <span class=\"font-semibold\" data-streamdown=\"strong\">dokument<\/span> till inbyggd <span class=\"font-semibold\" data-streamdown=\"strong\">S3-objektlagring,<\/span> kopplat till prenumeration\/licens n\u00e4r det \u00e4r aktiverat.<\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Hur ofta k\u00f6rs synkroniseringen?<\/span><\/strong><\/p><p>En bakgrundslopp k\u00f6rs <span class=\"font-semibold\" data-streamdown=\"strong\">varje par minuter och vid <\/span>uppladdning\/nedladdning av dokument\u00e4ndringar.<\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Vad h\u00e4nder om jag n\u00e5r lagringsgr\u00e4nsen?<\/span><\/strong><\/p><p>Appen visar <span class=\"font-semibold\" data-streamdown=\"strong\">kapacitet \/ kvot<\/span> (inklusive <span class=\"font-semibold\" data-streamdown=\"strong\">anv\u00e4ndning av hanterad lagring<\/span>). Ni kan se varningar n\u00e4r utrymmet \u00e4r slut eller n\u00e4stan fullt. <br><br><\/p><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\"><br>iCloud (CloudKit) &#038; samarbete<\/h2><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Vad g\u00f6r iCloud-synkronisering?<\/span><\/strong><\/p><p>Med <span class=\"font-semibold\" data-streamdown=\"strong\">iCloud-synkronisering<\/span> aktiverad kan <span class=\"font-semibold\" data-streamdown=\"strong\">patientmetadata och journaldata<\/span> synkroniseras via <span class=\"font-semibold\" data-streamdown=\"strong\">CloudKit<\/span> mellan era enheter och st\u00f6dja <span class=\"font-semibold\" data-streamdown=\"strong\">delning<\/span> av en patient med inbjudna samarbetspartners (Apple ID-baserat delningsfl\u00f6de).<\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">\u00c4r iCloud samma sak som s\u00e4kerhetskopiering av dokument (lagringstill\u00e4gg)?<\/span><\/strong><\/p><p>Nej. <span class=\"font-semibold\" data-streamdown=\"strong\">CloudKit<\/span> hanterar den strukturerade patientjournalen i appen; <span class=\"font-semibold\" data-streamdown=\"strong\">lagringstill\u00e4gget<\/span> \u00e4r till f\u00f6r replikering\/s\u00e4kerhetskopiering av <span class=\"font-semibold\" data-streamdown=\"strong\">dokumentfiler<\/span>.<br><br><\/p><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\"><br>Thera AI &#038; licensiering (macOS)<\/h2><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Vad genererar Thera AI?<\/span><\/strong><\/p><p>Typiska resultat inkluderar <span class=\"font-semibold\" data-streamdown=\"strong\">kliniska sammanfattningar<\/span>, <span class=\"font-semibold\" data-streamdown=\"strong\">text i psykoterapiplansstil<\/span>, <span class=\"font-semibold\" data-streamdown=\"strong\">\u00f6verl\u00e4mningsanteckningar<\/span> och batchgenerering n\u00e4r <span class=\"font-semibold\" data-streamdown=\"strong\">nya patienter<\/span> uppt\u00e4cks vid import. Framsteg kan visas i aviseringar om det \u00e4r aktiverat. <\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Beh\u00f6ver jag en licens?<\/span><\/strong><\/p><p>En <span class=\"font-semibold\" data-streamdown=\"strong\">inaktiv eller saknad licens<\/span> \u00e4r f\u00f6rknippad med en <span class=\"font-semibold\" data-streamdown=\"strong\">l\u00e5g patientgr\u00e4ns<\/span> (t.ex. <span class=\"font-semibold\" data-streamdown=\"strong\">3 patienter<\/span> i koden) innan full anv\u00e4ndning. En giltig licens l\u00e5ser upp normal drift och \u00e4r kopplad till <span class=\"font-semibold\" data-streamdown=\"strong\">AI-kvoter<\/span> n\u00e4r den hostade tj\u00e4nsten anv\u00e4nds. <\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Vad \u00e4r AI-kvoter?<\/span><\/strong><\/p><p>N\u00e4r den hostade pipelinen anv\u00e4nds kan appen visa <span class=\"font-semibold\" data-streamdown=\"strong\">m\u00e5natlig genereringsanv\u00e4ndning<\/span> j\u00e4mf\u00f6rt med gr\u00e4nserna i er licens.<br><br><\/p><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\"><br>iOS-prenumerationer (In\u2011App Purchase)<\/h2><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Vilka produkter finns p\u00e5 iOS?<\/span><\/strong><\/p><p>Appen definierar prenumerationsgrupper som <span class=\"font-semibold\" data-streamdown=\"strong\">Core<\/span>, <span class=\"font-semibold\" data-streamdown=\"strong\">Storage<\/span> och <span class=\"font-semibold\" data-streamdown=\"strong\">Bokningsp\u00e5minnelser<\/span> (m\u00e5natliga\/\u00e5rliga produkt-ID:n i <code class=\"\">IAPManager<\/code>). R\u00e4ttigheter verifieras mot er backend. <\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Matchar funktionerna Mac-appen exakt?<\/span><\/strong><\/p><p>iOS speglar det <span class=\"font-semibold\" data-streamdown=\"strong\">centrala patientarbetsfl\u00f6det<\/span> och CloudKit-beteendet; vissa funktioner som endast finns f\u00f6r Mac (t.ex. mappimport) \u00e4r inte replikerade 1:1 p\u00e5 iOS.<br><br><\/p><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\"><br>Bokningar &#038; p\u00e5minnelser<\/h2><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Vad kan jag g\u00f6ra i Bokningar?<br\/><\/span><\/strong><br\/>Skapa och hantera bokningar per patient (inklusive l\u00e4gen som <span class=\"font-semibold\" data-streamdown=\"strong\">mottagning<\/span> kontra andra inst\u00e4llningar i modellen), bifoga kostnadsanteckningar d\u00e4r det efterfr\u00e5gas och integrera med externa kalendrar.<\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Google Kalender<br\/><\/span><\/strong><br\/>Ni kan <span class=\"font-semibold\" data-streamdown=\"strong\">ansluta Google Kalender<\/span> och valfritt <span class=\"font-semibold\" data-streamdown=\"strong\">autosynkronisera<\/span> bokningar; h\u00e4ndelser kan \u00f6ppnas eller tas bort i samordning med Googles API.<\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Patientp\u00e5minnelser (e-post \/ WhatsApp \/ SMS)<\/span><\/strong><\/p><p>Det finns valfria kanaler f\u00f6r <span class=\"font-semibold\" data-streamdown=\"strong\">bokningsp\u00e5minnelser<\/span>; m\u00e5nga v\u00e4gar kr\u00e4ver ett <span class=\"font-semibold\" data-streamdown=\"strong\">till\u00e4gg f\u00f6r bokningsp\u00e5minnelser<\/span> som kontrolleras mot er prenumerations-\/licensstatus. Skript p\u00e5 serversidan i repot hanterar utskick (t.ex. WhatsApp\/Meta) utan att anv\u00e4nda ert eget telefonnummer. <br><br><\/p><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\"><br>Att g\u00f6ra-listor, aviseringar &#038; widgets<\/h2><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Att g\u00f6ra-lista<br\/><\/span><\/strong><br\/>Ni kan f\u00f6ra <span class=\"font-semibold\" data-streamdown=\"strong\">att g\u00f6ra-listor per patient<\/span>; macOS-gr\u00e4nssnittet kan \u00f6ppna listan fr\u00e5n aviseringar eller genv\u00e4gar. Slutf\u00f6rda objekt kan <span class=\"font-semibold\" data-streamdown=\"strong\">l\u00f6pa ut\/rensas<\/span> via en timer. <\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">iOS-widgets<\/span><\/strong><br\/><span class=\"font-semibold\" data-streamdown=\"strong\"><br\/>Bokningar<\/span> och <span class=\"font-semibold\" data-streamdown=\"strong\">Att g\u00f6ra<\/span>-widgets l\u00e4ser delad <span class=\"font-semibold\" data-streamdown=\"strong\">widget-snapshot<\/span>-data och uppdateras enligt en tidslinje (t.ex. ungef\u00e4r var <span class=\"font-semibold\" data-streamdown=\"strong\">15\u201330:e minut<\/span>).<\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Aviseringar<\/span><\/strong><\/p><p>Appen kan beg\u00e4ra auktorisering f\u00f6r AI-f\u00e4rdigst\u00e4llande, p\u00e5minnelser och liknande h\u00e4ndelser n\u00e4r det \u00e4r aktiverat i inst\u00e4llningarna.<br><br><\/p><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\"><br>Inst\u00e4llningsh\u00f6jdpunkter (macOS)<\/h2><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Allm\u00e4nt<\/span><\/strong> \u2014 Spr\u00e5k, utseende (t.ex. f\u00f6rinst\u00e4llning f\u00f6r <span class=\"font-semibold\" data-streamdown=\"strong\">kompakt<\/span> densitet), aviseringar, iCloud-v\u00e4xel, onboarding, meddelanden vid CSV-export, etc.<\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Terapeut<\/span><\/strong> \u2014 Profilf\u00e4lt som anv\u00e4nds f\u00f6r brev och professionell identitet (namn, licens, adress, logotyp\/profilering d\u00e4r det st\u00f6ds).<\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Mallar<\/span><\/strong> \u2014 Anpassning av ytterligare instruktioner f\u00f6r AI \/ dokument.<br><br><\/p><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\"><br>Spr\u00e5k &#038; tillg\u00e4nglighet<\/h2><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Lokalisering<br\/><\/span><\/strong><br\/>Appen levereras med <span class=\"font-semibold\" data-streamdown=\"strong\">flera spr\u00e5kversioner<\/span> (t.ex. engelska, grekiska, tyska, franska, spanska, italienska, nederl\u00e4ndska, danska, svenska). <br><br><\/p><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\"><br>Uppdateringar (macOS)<\/h2><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Hur uppdaterar jag?<br><\/span><\/strong><br>macOS-versioner har integrerad automatisk uppdateringskontroll, medan iOS uppdateras via App Store.<br><br><\/p><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\"><br>Integritet &#038; s\u00e4kerhet (\u00f6vergripande)<\/h2><ul class=\"list-inside list-disc whitespace-normal [li_&amp;]:pl-6\" data-streamdown=\"unordered-list\"><li class=\"py-1 [&amp;&gt;p]:inline\" data-streamdown=\"list-item\"><span class=\"font-semibold\" data-streamdown=\"strong\">Kliniska data<\/span> hanteras enligt kraven i GDPR och HIPAA.<\/li><li class=\"py-1 [&amp;&gt;p]:inline\" data-streamdown=\"list-item\"><span class=\"font-semibold\" data-streamdown=\"strong\">AI<\/span>: instruktioner kan skickas till tredje part.<br><br><\/li><\/ul><hr class=\"my-6 border-border\" data-streamdown=\"horizontal-rule\"><h2 class=\"mt-6 mb-2 font-semibold text-2xl\" data-streamdown=\"heading-2\"><br>Fels\u00f6kning<\/h2><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Jag kan inte l\u00e4gga till fler patienter.<\/span><\/strong><\/p><p>Kontrollera <span class=\"font-semibold\" data-streamdown=\"strong\">licensstatus<\/span> i Inst\u00e4llningar; olicensierat l\u00e4ge till\u00e4mpar ett <span class=\"font-semibold\" data-streamdown=\"strong\">l\u00e5gt patienttak<\/span>.<\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Dokument synkroniseras inte.<\/span><\/strong><\/p><p>Verifiera att <span class=\"font-semibold\" data-streamdown=\"strong\">prenumerationen p\u00e5 lagringstill\u00e4gget \u00e4r aktiv.<\/span> <\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">iCloud-\u00e4ndringar visas inte.<br\/><\/span><\/strong><br\/>Bekr\u00e4fta att <span class=\"font-semibold\" data-streamdown=\"strong\">iCloud \u00e4r aktiverat<\/span> i appinst\u00e4llningarna och att ni \u00e4r inloggad p\u00e5 <span class=\"font-semibold\" data-streamdown=\"strong\">samma Apple ID<\/span>. F\u00f6r <span class=\"font-semibold\" data-streamdown=\"strong\">delning<\/span>, se till att samarbetspartnern har accepterat delningen och anv\u00e4nder en kompatibel version. <\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">AI misslyckas eller kvotfel.<br\/><\/span><\/strong><br\/>Bekr\u00e4fta <span class=\"font-semibold\" data-streamdown=\"strong\">licensnyckel<\/span> och <span class=\"font-semibold\" data-streamdown=\"strong\">internetanslutning<\/span>; kontrollera fliken <span class=\"font-semibold\" data-streamdown=\"strong\">AI<\/span> f\u00f6r kvotavl\u00e4sningar och feltext fr\u00e5n servern.<\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Bokningsp\u00e5minnelser skickas inte.<br\/><\/span><\/strong><br\/>Bekr\u00e4fta att <span class=\"font-semibold\" data-streamdown=\"strong\">prenumerationen p\u00e5 till\u00e4gget f\u00f6r p\u00e5minnelser<\/span> \u00e4r aktiv och att p\u00e5minnelsekanaler \u00e4r konfigurerade (t.ex. WhatsApp\/Meta).<\/p><p><strong><span class=\"font-semibold\" data-streamdown=\"strong\">Widgets visar tomma data.<\/span><\/strong><\/p><p>\u00d6ppna huvudappen s\u00e5 att den kan <span class=\"font-semibold\" data-streamdown=\"strong\">uppdatera widget-snapshots<\/span>; kontrollera att ni har framtida bokningar eller v\u00e4ntande att g\u00f6ra-uppgifter.<br><br><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Beh\u00f6ver ni mer hj\u00e4lp? Kontakta oss Namn E-post Meddelande \u00d6ppna support\u00e4rende Vanliga fr\u00e5gor Allm\u00e4nt Vad \u00e4r TheraFiles? TheraFiles \u00e4r ett kliniskt verktyg f\u00f6r att hantera patienter, sessionsanteckningar, strukturerad historik, l\u00e4kemedel, dokument, bokningar och AI-assisterade utkast (kallas Thera AI i gr\u00e4nssnittet). Det \u00e4r byggt som en inbyggd Apple-app (macOS och iOS). Vilka enheter st\u00f6ds? macOS: Fullst\u00e4ndig [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1240","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/therafiles.ai\/sv\/wp-json\/wp\/v2\/pages\/1240","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/therafiles.ai\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/therafiles.ai\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/therafiles.ai\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/therafiles.ai\/sv\/wp-json\/wp\/v2\/comments?post=1240"}],"version-history":[{"count":4,"href":"https:\/\/therafiles.ai\/sv\/wp-json\/wp\/v2\/pages\/1240\/revisions"}],"predecessor-version":[{"id":1660,"href":"https:\/\/therafiles.ai\/sv\/wp-json\/wp\/v2\/pages\/1240\/revisions\/1660"}],"wp:attachment":[{"href":"https:\/\/therafiles.ai\/sv\/wp-json\/wp\/v2\/media?parent=1240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}